CONCEPT DEMO↗DOCUMENT ASSISTANT
Knowledge Desk
An assistant that helps customers and staff find information in policies, guides and product documentation, with references they can check.
Try the concept ↗03 / AI & AUTOMATION
AI & workflow automationLess repetitive work. More time for your customers.
Scope and build a pilot for n8n workflows, CRM integrations or document-based assistants. Validate one focused process before expanding.
POSSIBLE STARTING POINTS
Where could
you start?
01
Form → inquiry classification → Google Sheets or HubSpot
02
A document assistant with source references using RAG
03
Summarize requests and draft replies for staff to review
Agreed deliverables
- A data-flow diagram and pilot acceptance criteria
- Workflows connecting forms, APIs and your authorized CRM
- LLM integration to summarize or classify information
- Human review for content and actions that need approval
- Operating notes, error handling and API cost monitoring
Start with sample or authorized data. Platform/API charges are separate from implementation fees. AI output needs evaluation; accuracy or revenue increases are not guaranteed.
AN EXAMPLE PILOT
From a new inquiry
to a thoughtful follow-up.
Choose one data source, one destination and a clear evaluation criterion. Test with authorized data before connecting a live workflow.
ILLUSTRATIVE WORKFLOW FORM → CRM
Collect the customer’s request through your website, using only the information needed for the inquiry.
Select a step to explore. This interactive illustration is not connected to a live AI model or CRM.AI PROJECT LAB / INTERACTIVE CONCEPTS
Small workflows.
Practical possibilities.
Explore three interactive project concepts with sample data. Each shows a workflow that can be scoped for your business.
CONCEPT DEMO↗
CONCEPT DEMO↗LEAD & CRM AUTOMATION
LeadFlow
Capture website inquiries, organize the details and suggest a next step before handing them to the right person.
Try the concept ↗
CONCEPT DEMO↗CUSTOMER SUPPORT
ReplyPilot
Organize customer requests, suggest a category and prepare a reply for a team member to review before sending.
Try the concept ↗Interactive portfolio concepts simulated in your browser. A live AI model or CRM integration can be scoped for your project.
IT STARTS WITH A CONVERSATION
Your idea.
Our next
collaboration.
Share your design, current website or a workflow you want to improve. We’ll find a focused first step together.
founder@horastudio.vn ↗Based in Vietnam · Working remotely
+84 772 387 567 ↗Message on Zalo ↗